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Keeping all stakeholders informed and updated, while gathering every piece of relevant data for clean retrospective reports. Blameless automatically creates a dedicated Teams channel that includes a live “incident summary” tab. Utilizing Blameless bot commands within the chat-app streamlines the entire subsequent workflow. Chat-apps like Microsoft Teams are the perfect tool to start the incident response process.
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Centralized incident management solutions make it much easier to assemble the right responders, and start communicating across clear roles and playbook steps. However, when it comes to addressing customer-facing or critical incidents, DevOps teams need dedicated, integrated, incident management features to speed time to assembly and resolution. Importance of Incident Management In Building ReliabilityĮnterprises rely on solutions like ServiceNow and Microsoft Teams, to better communicate and manage ticketing, in service of creating compliant, secure, and reliable IT and business operations. This also represents an opportunity for ServiceNow and Microsoft Teams users looking to modernize their incident response or more fully embrace SRE practices. These now join other major integrations within the Blameless ecosystem like Slack, PagerDuty, and Jira, significantly broadening Blameless’ footprint in the enterprise SaaS market. Together, these mark a major step forward, towards the goal of running a modern, streamlined, incident management process for enterprise customers. 13, 2022 (GLOBE NEWSWIRE) - Blameless, the leading Reliability platform for DevOps and SRE teams announces the release of new, expanded integrations with ServiceNow and Microsoft Teams. Blameless Announces New Integrations with ServiceNow and Microsoft Teams to Centralize and Speed Incident Management
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